Visitors to Hilton Brook can now rest assured that parking fines will no longer be a concern. The popular venue has confirmed that any fines issued to genuine customers can be cancelled, putting an end to worries that may have discouraged people from stopping by.
In late 2022, Hilton Brook introduced an automatic number plate recognition (ANPR) system in their car park. Customers were required to register their vehicle on arrival to avoid charges, but many were unaware of this policy. As a result, several visitors received unexpected fines, causing frustration and leading some to avoid the venue altogether. Reports of fines continued into 2024, prompting concerns within the community.
Now under new management, Hilton Brook has now clarified its position, reassuring customers that moving forward fines issued in error can be retracted. Anyone who receives a charge after visiting is encouraged to contact the venue directly for assistance. The management hopes this will resolve any lingering concerns and encourage people to return.
With this issue now addressed, those who may have stayed away can visit with confidence. Hilton Brook remains open and welcoming to all, offering a place for locals and visitors to enjoy good food and a friendly atmosphere without the worry of parking penalties.
